Terms and Conditions

Delivery

We will aim to post your order out within a maximum of 2 working days from the date of payment by whichever postage method you choose - 1st or 2nd class.  At busy periods; Christmas for example these times may increase.
We understand you want your order asap and we pride ourselves on our quick delivery service.

Unfortunately we cannot offer next day delivery.

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Email Address

If we have any problem with your order we will contact you by email.  Please make sure these contact details are correct on checkout and add rachel@beloandme.co.uk to your email address book.

Size

Some products are made by hand and so there may be some small differences in the size.

Returns 

If for any reason you are not happy with your items please contact us within 14 days of delivery and you will be issued a full refund.
You will be provided with a return address and items should be posted back to us in a new/unused condition in the original or sufficient packaging.
On receipt of the item you will be issued a full refund.

We want all our customers to come back to us and recommend us to friends and we will do our upmost to make sure you are 100% happy and satisfied.

Discount codes 

If you have a discount code from us please use it during checkout. Most of our discount codes can only be used on full price items and are not valid on sale items.

 

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